Privacy Policy
Your privacy matters to us. This policy explains how Lava Focus AI collects, uses, and protects your information.
Introduction
Lava Focus AI LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website lavafocus.ai and use our AI-powered services for the construction industry.
Information We Collect
Personal Information
- Name and contact details
- Company name and job title
- Billing and payment info
- Account credentials
- Support communications
Business Data
- Project data and documents
- Financial records
- Client/subcontractor info
- Scheduling data
- Operations data
Automatic Data
- IP address and device info
- Browser type and settings
- Usage analytics
- Cookies and tracking
- Session information
How We Use Your Data
Service Delivery
Provide, maintain, and improve our AI services
Billing
Process transactions and send billing information
Support
Respond to inquiries and provide customer support
Communication
Send promotional communications (with consent)
Analytics
Analyze usage patterns to improve user experience
Security
Protect against fraud and unauthorized access
Compliance
Comply with legal and regulatory obligations
Product Development
Develop new features and services
Data Security
We implement industry-standard security measures to protect your data:
256-bit SSL/TLS
Encryption for data in transit
AES-256
Encryption for data at rest
Security Audits
Regular penetration testing
SOC 2 Type II
Compliance in progress
Role-Based Access
Strict access controls
MFA Required
Multi-factor authentication
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Business data processed through our AI services is retained according to your subscription terms and can be exported or deleted upon request.
Third-Party Sharing
Service Providers
Cloud hosting, payment processors, analytics providers who help us operate our services.
Business Partners
Integration partners when you connect third-party services (with your consent).
Legal Requirements
When required by law, subpoena, or to protect our legal rights and users' safety.
We never sell your personal information to third parties.
Your Rights
Depending on your location, you may have the following rights:
Access
Request a copy of your personal data
Correction
Request correction of inaccurate data
Deletion
Request deletion of your data
Portability
Receive your data in a portable format
Opt-out
Opt out of marketing communications
Restriction
Request limitation of processing
Cookies
We use cookies and similar technologies to enhance your experience. For more details, please see our Cookie Policy.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
Questions About Privacy?
If you have questions about this privacy policy or our data practices, we're here to help.
privacy@lavafocus.ai